Question 1

What is AI visibility and why does it matter for my business?

Accepted Answer

AI visibility is how often AI search engines like ChatGPT, Perplexity, Claude and Gemini mention your business when users ask category questions. As more buying research moves from Google to AI chat, brands that aren't cited become invisible to a growing share of new customers. Traditional SEO rankings don't measure this.

Question 2

How is AVL different from traditional SEO tools like Ahrefs or Semrush?

Accepted Answer

Ahrefs and Semrush measure Google rankings and backlinks. AVL measures whether AI engines mention you when users ask category questions — a separate game with different signals. We test the same query across four AI engines, score your citation rate, and ship per-issue fix instructions so you can improve it.

Question 3

Which AI engines does AVL track?

Accepted Answer

AVL tests citations across ChatGPT, Perplexity, Claude (Anthropic) and Google Gemini. Each query is sent to all four engines and we record whether your brand appears and in what context. Microsoft Copilot is on the longer-term roadmap. This covers the bulk of business-buyer AI search traffic today.

Question 4

Do I need to install anything on my site?

Accepted Answer

No. AVL only needs your domain — we crawl your public pages and run AI search queries externally. Optionally you can connect Google Search Console (read-only) to enable Page Indexing data and richer recommendations. No scripts, no DNS changes, no JavaScript snippet to deploy.

Question 5

How long until I see results from the Manual Fix recommendations?

Accepted Answer

Most schema and on-page fixes show up in AI engine answers within 7–21 days. ChatGPT's web-search index tends to refresh fastest (~7 days); Perplexity and Gemini take 2–3 weeks. You can re-scan in AVL anytime to verify — your visibility score and per-engine citation rate update with every run.

Question 6

What's included in the free Quick Scan vs paid plans?

Accepted Answer

The free Quick Scan runs the full AI citation test across four engines and shows your visibility score, share of voice vs competitors, and headline fix recommendations. Paid actions unlock per-issue fix instructions with copy-paste code, AI agent operations, and ongoing scan history. Agencies can manage multiple client domains from one account.

Question 7

Can agencies manage multiple clients in one account?

Accepted Answer

Yes — Agency Workspace runs scans across multiple client domains under one login, with per-client fix-history tracking and a unified dashboard for cross-client reporting. Pricing is per-action via credits, so agencies pay only for what they actively monitor or fix on each client.

Question 8

How does pricing work — subscription or pay-per-fix?

Accepted Answer

Both options are available. Every action — scan, fix unlock, AI agent operation — costs credits from a single pool. You can buy one-off top-up packs (10, 50, 100 or 200 credits, never expire) or pick a monthly subscription for ongoing allotments. The free Quick Scan tier doesn't require any credits.

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